Click & Collect available
(OPENING HOURS: Wednesday to Saturday 10:00 AM - 4:00 PM)
Please note that if you place your order via "SHOP UK DELIVERY" page:
Between Wednesday after 10:00 AM and Sunday, the parcel will be shipped on Monday.
Between Monday and Wednesday before 10:00 AM, it will be shipped on Wednesday.
If you requested a specific delivery day, it will be treated as below:
- For a Monday or Tuesday delivery, your parcel will be shipped the previous Wednesday making sure it arrives on time.
- For a Wednesday or Thursday delivery, it will be shipped on Monday of the same week.
- For a Friday, Saturday or Sunday delivery, it will be shipped on Wednesday of the same week.
Parcels are not treated during bank holidays. This is to ensure your parcel doesn't stay in the warehouse over the weekend or bank holidays.
Our parcels are send first class for a delivery expected within 48 to 72 hrs from the shipping day.
Prior to validate your order, please make sure your address is complete including an house name or house number to avoid any delay for the delivery of your parcel.
If you did not receive the parcel within 48 hours after reception of the shipping confirmation email, please contact us ASAP on 07947 587 382.
Please check regularly Parcelforce website using your tracking number to check when your order will be out for delivery. Make sure somebody will be at home to receive it, especially if your order is a gift.
We can not take responsibility if you contact us after 48 hrs, if nobody is at home to accept the parcel or if the recorded address, email address and phone numbers are incorrect / not precise enough. No claim for late delivery will be considered if the parcel has been accepted.
Extra shipping fees will be applied for remote areas in North Ireland, the Highlands & Islands of Scotland.
Please select the correct Delivery Method at the checkout. (Visit our FAQ page for the list of postcodes).
For any other destination such as Isle of Man, Isle of Wight, Channel Isles, please ring us prior to place your order.
Our products are perfect as gifts and our parcels will be sent without invoice or prices.