Please note that if you place your order:
Between Sunday and Wednesday before 11:00 AM, the parcel will be shipped the following day.
Between Wednesday after 11:00 AM and Saturday, it will be shipped the following Monday.
Parcels are not treated during bank holidays.
This is to ensure your parcel doesn't stay in the warehouse over the weekend or bank holidays.
Our parcels are send first class for delivery within 48 to 72 hrs.
If you are not here for the reception, a card will be left into your letter box.
We are not responsible for delay if you collect the parcel after the initial delivery day.
Extra shipping fees will be applied for remote areas in the UK for following postcodes:
AB, PH, PA, IV, KW (£15 for any order below £40 - £8.50 for any order above £40)
Northern Ireland (£20 for any order below £40 - £13.50 for any order above £40)
We will contact you when your order is received to discuss the cost.
For any other destination such as Isle of Man, Isle of Wight, Channel Isles, please ring us.
If you did not receive the parcel within 48 hours after reception of the shipping confirmation email, please contact us ASAP on 07947 587 382.
We can not take responsibility if you contact us after 48 hrs, if you are not at home when the parcel is delivered or if the recorded address is wrong / not precise enough. No claim for late delivery will be considered if the parcel has been accepted.
Our products are perfect as gifts and our parcels will be sent without invoice or prices.